Steps Of The Mortgage Process And How To Close On Time


Steps Of The Mortgage Process

This Article On Steps Of The Mortgage Process And How To Close Your Mortgage On Time Was Written By Nicholas Ferrante NMLS 1110570 Of The Gustan Cho Team at CrossCountry Mortgage

As a result of the mortgage crisis of the years past, this has become a very regulated industry and the steps of the mortgage process has gone through many changes.  Many layers of fact checking have been added to the steps of the mortgage process making it for a somewhat stressful experience. However, with a competent loan agent this can be reduced to a minimum amount of stress. Here is an outline of when in the process the consumer may be asked to provide additional information, documentation or clarification. There are 5 distinct steps in the process:

Pre-Approval Steps Of The Mortgage Process

The pre-approval stage of the mortgage process is the most important step of the overall mortgage process. Over 75% of borrower of The Gustan Cho Team at CrossCountry Mortgage are folks are the following:

  • Borrowers got a last minute mortgage loan denial by another lender
  • Borrowers are going through major stressful mortgage process due to not being properly qualified and are getting conditions after conditions after their conditional mortgage loan approval

At this stage the Mortgage Loan Officer will require that the consumer provide all income and asset documentation to determine mortgage qualification. This includes the following

  • A credit report
  • W-2’s • Pay stubs
  • Most recent Federal Tax return
  • 2 Months of bank and investment statements

Credit will be reviewed. The loan data will be put through underwriting and a pre-approval will be issued. Because it can be weeks or even months from the time the borrower is pre-approved to the time there is an accepted offer on a property the loan officer should address anything that comes up on the credit or in other documentation and educate as to what will be required once the loan is going “live”. We do not take pre approvals lightly as some companies may pass out pre-approvals like candy. If you are pre-approved with us that means you have an EXCELLENT chance of being approved in the long run.

Full Mortgage Loan Application

Now the loan is official and we have an address and the Loan Officer will update any documentation already submitted (documents cannot be older than 90 days).

Borrower will be asked to address the following:

  • Any credit inquiries or issues on the credit report
  • Deposits that appear on bank statements in excess of $1000 will require source documentation
  • A full mortgage application package will be completed by loan officer and borrower
  • Submitted to Processing
  • At this time the Mortgage Processor will review the package submitted by the loan officer.

Mortgage Processing Stage During The Steps Of The Mortgage Process

The mortgage loan processor will order:

  • Mortgage processor will be assigned to the file
  • Processor role is to make sure that all documents are ready and complete for submission to underwriting
  • A title examination/legal work
  • An appraisal will be ordered
  • If needed a condominium questionnaire to be sent to the appropriate party for completion
  • If the Processor sees something that the Loan Officer missed they will request this documentation now
  • Because of the complexities of the mortgage process a second set of eyes is very important to ensure that no documentation is missing and that all necessary information is obtained

Submission To Underwriting

Once the appraisal report is back the processor is required to order a “Fraud Guard” report. This report often runs 25 or more pages and reviews everything and everyone involved to ensure that no party engaged in the sale has been involved in fraudulent activity in the past.

This includes the following:

  • The borrower and their background
  • Appraiser
  • Attorney
  • Property and real estate professionals involved in the transaction
  • The processor will also review the appraisal, the home information and all documentation prior to submitting for full underwriting approval


The mortgage underwriter is responsible for reviewing the entire loan package and issuing an approval.

  • Once again another set of eyes is reviewing all the details for compliance to all regulations and guidelines as established by Fannie/Freddie/HUD and state and national regulators
  • If questions or concerns arise the underwriter can approve the loan but make that approval subject to additional documentation
  • There is usually very little documentation or verification at this point because our company will have given it to the underwriter complete as possible
  • We do not want to hassle you for documentation and or verification over and over
  • Instead we like to have it all hammered out so by the time it reaches underwriting you’re simply waiting on an approval

After The Loan Is Approved…

After the borrower gets a conditional loan approval by a mortgage underwriter, the next step is to clear conditions for a clear to close. The file will go back to the mortgage processor and the mortgage processor will be working with the loan officer and borrower to be clearing conditions so the file can be submitted for a clear to close, which means that the file will be ready to have docs prepped and the mortgage lender is ready to fund the loan.

Here is the steps proceeding the conditional loan approval:

  • After Underwriting – One week prior to closing the lender is required to conduct a ‘verbal verification of employment’ to insure that the employment status of the borrower/s has not changed
  • Days prior to closing the lender is required to run a ‘credit refresh’ to insure that no new debt or credit has been obtained by the borrower that may impact their mortgage qualification.
  • If any of the documents at the time of closing are beyond 90 days old the borrower will be asked to provide updated documentation such as a pay stub or bank statement
  • If the credit report is beyond 90 days old it will be re-pulled which could also require a request for additional documentation or clarification
  • After Closing – the loan is re-reviewed internally and by the end investor and at this time there could be another request for documentation.
  • You can think of a loan officer much like an attorney who is representing their client in court
  • Your loan officer is representing you to the lender
  • It is very important to have a competent, efficient loan officer who is going to bat for you
  • The mortgage process is can get complicated and there are many time throughout the process when a borrower could be asked to produce more and more information if it is- not handled correctly
  • This can be very frustrating and annoying and make the borrower feel like the lender is at fault
  • It is important for consumers to be educated about the process and understand the reasons behind them to relieve potential frustration
  • It is equally as important that Realtors and the consumer work with a thoughtful, thorough, smart and efficient lender to insure a quality experience and happy closing

About The Author Of Steps Of The Mortgage Process: Nicholas Ferrante NMLS 1110570

This blog on The Steps Of The Mortgage Process was written by Nick Ferrante NMLS 1110570, a writer for Gustan Cho Associates and a licensed mortgage loan originator and consumer direct manager for The Gustan Cho Team at CrossCountry Mortgage. Nicholas Ferrante along with partner Michael Gracz are in charge of The Gustan Cho Team Rapid Response Group at CrossCountry Mortgage . Nicholas Ferrante is an expert in originating the following:

  • FHA Loans with no overlays and credit scores down to a 580 FICO
  • VA Loans down to credit scores to 580 and no lender overlays on all VA Loans
  • USDA Loans with no overlays
  • Conventional Loans with no overlays
  • NON-QM Loans which are alternative financing where no waiting period is required after bankruptcy and/or foreclosure
  • Bank statement loans
  • No doc or income verification loans
  • Non-Warrantable Condos and Condotel Financing
  • 90% LTV Jumbo Mortgages
  • FHA 203k Rehab Loans
  • Reverse Mortgages
  • Second Homes and Investment Properties

Nicholas Ferrante NMLS 1110570  represents CrossCountry Mortgage NMLS 3029, a five star national Fannie Mae, Freddie Mac, Ginnie Mae Direct Lender with a national reputation no lender overlays and closing mortgage loans in 21 days. Nick Ferrante and the mission of The Gustan Cho Team at CrossCountry Mortgage is to make the dream of home ownership a reality for families. Nick Ferrante and The Gustan Cho Team at CrossCountry Mortgage are available 7 days a week, evenings, weekends, and holidays to answer any questions you may have or go over any case scenarios you may have. The Gustan Cho Team at CrossCountry Mortgage and Nick Ferrante can be reached at 262-878-1965 or text Gustan Cho on his cell at 262-716-8151 or email us at

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