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Equifax
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By Website:
http://www.freeze .equifax.com/Freeze/jsp/S FF_Persona IIDlnfo.jsp
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ByTelephone:
1 800.349.9960
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By Mail:
Submit your request in writing to:
Equifax Security Freeze
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Box 105788 Atlanta, GA 30348
Please be sure to include the following:
•Your complete name including any suffix
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Complete address
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SSN
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Date of birth
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Payment (if applicable, please check security fees and requirements for your state). Equifax accepts checks, money orders, or a major credit card (VISA, MasterCard, Discover or American Express)
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For your protection, please also send some proof of identification.
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Experian
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By Website:
http://www.expe ria n.com/freeze
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ByTelephone:
1 888.397.3742 X 2
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By Pin Number:
You received a PIN number when you initiated the freeze. If you forgot your number, you can request a reminder from Experian. You need the PIN to both temporarily and permanently remove the freeze.
You need to state to Experian that you wish to either permanently or temporarily remove the freeze. If it will be a temporary freeze, you must tell Experian who is going to receive your credit report or during what time period the report is to be made available.
TransUnion
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By Website:
http://freeze.transunion.com/sf/securityFreeze/indexProcess
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ByTelephone:
1 888.909.8872
Our interactive voice response system will guide you through the process. Please have ready your Social Security number, date of birth, Security Freeze PIN, lift type, start and end dates and the payment method to be used to pay the applicable fee, if any, for the service. Please note that it may take up to 15 minutes to process your request. It may take longer if you have lost your Security Freeze PIN.
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By Mail:
Complete the Lift section of the Security Freeze Form that was sent to you with the Security Freeze information letter (sent to you after you requested the Security Freeze), and mail it to the address shown at the bottom of the form. Acceptable forms of payment are check, money order, or credit card (American Express, Discover, MasterCard and Visa). When selecting
the start date for your temporary lift, be sure to allow mail delivery time for your request to reachTransUnion. It may take up to three business days from date of receipt to process your request to temporarily lift the Security Freeze by mail.
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